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現在募集中の職種
IT
- Participate at all levels of software development life cycle such as (standard waterfall and/or agile software methods)
- Participate in software designs as it pertains to layered architecture (such as service oriented architecture)
- Participate in database logical and physical design and implementation
- Participate in the creation and enforcement of designs, programming and testing standards
- Develop program objects using ASP.net, C#, SQL (procedures, trigger, and functions), web services
- Create comprehensive test plans, test cases and test solutions
- Prepare extensive electronic or written documentation that includes but not limited to; functional specifications, technical designs documents, technical user guides, etc.
- Participate in functional and technical presentations to our client's employees, prospects and customers.
- Requires a four-year degree in Computer Science/Information Technology, Computer/Electrical Engineering or equivalent experience
- Minimum of eight years overall information technology experience; has the experience to work, train and lead at the highest technical level of all phases of systems analysis and programming activity, including modeling language, across the full scope of software development cycle
- Minimum 5 years experience with IT development or software engineering practices or techniques (Software Development Lifecycle).
- Minimum 3 years experience with software engineering practices and extensive knowledge with Microsoft product suites such as SQL Server, Visual Studio, .Net Frameworks, Web Services, IIS, C#, VB, HTML, and Ajax
- Minimum of 3 years experience with object oriented methods (design and programming) and layered architecture/service oriented architecture
- Knowledge pertaining to implementing software across heterogeneous hardware and software configurations
- Knowledge pertaining to designing and developing web portal technology (both internet and intranet solutions)
- Experience with building data warehouse structures, OLAP cubes within MS SQL Analysis Services
- Knowledge regarding architecture or design techniques for logical and physical database structures inside operational and data warehouse
- Experience with DTS/SSIS/BCP programming or equivalent ETL tools and techniques for data movement/transformation
- Strong analytical, problem resolution, communication (verbal and written), and interpersonal skills
- Must be able to effectively communicate with varying levels of technical and non-technical personnel
- Work independently or in a group setting on multiple project assignments
Operations
Lead and direct day-to-day operations of designated discipline(s) within the technical team. This responsibility includes leadership and mentoring to the team ensuring that they are providing extraordinary customer service, strong technical support, quick response order processing and a high level of verbal and written communication. Cultivate outstanding employee relations and focus on timely distribution of finished product to the end user. Champion process improvements, mentor individuals, and foster a high performance, collaborative team.
This is a high-pressure, self-managed and fast-paced role that is highly reactive in nature and may require on-call hours and travel.
- Proven leadership and managerial skills
- Proven critical thinking and problem solving capabilities
- Strong analytical, investigative, negotiation, interpersonal and communicative influence
- Capable of quickly learning and understanding new technologies and be able to communicate this knowledge to staff and customers
- Excellent research capabilities
- Ability to establish priorities, work independently and as part of a team
- Ability to identify, resolve and prevent recurring problems
- Strong inventory database navigation and research skills
- Self-starter, demonstrates initiative, commitment, leadership
Credentials and Experience
- Bachelor's degree required, degree in relevant field preferred
- Must have valid CCNP or higher Cisco certification
- Expert with Cisco IOS and strong experience with JUNOS
- Expert with Microsoft Office products, eg. Powerpoint, Excel, Word, Access
- Managerial experience required
- Develop program to forecast, identify, manage and sell aging and defective inventory. Maintain product attributes (cost, part id, w/s) to ensure it's competitive and marketable.
- Forecast requirements for NIB purchasing and collaborate with buyers to arrange distribution to all 3 sites.
- Coordinate and collaborate with buyers globally to stock all our accessories and its composition across all 3 sites.
- Manage item grades and wholesale prices.
- Work together with sellers to ensure aging and defective inventory is sold.
- Collaborate with operations personnel to ensure inventory is accurate and complete.
- Enforce NHR's policies and procedures as it relates in inventory purchases.
- Improve throughput of inventory.
- Analyze vendor performance based on product returns and collaborate with vendor manager to reduce the amount of returns
- Other duties as assigned.
- Excellent understanding of NHR purchasing procedures, polices and business processes
- Strong ability to communicate and enforce policy and procedures.
- Knowledge of NHR/UNEDA policies.
- Outstanding Microsoft Excel skills.
- Must be extremely detail oriented
- Knowledge of Cisco product line.
- Excellent organization, forecasting, planning and analytical skills.
- Excellent written, phone and communication skills.
Services
The Services Engineer position is responsible for addressing all technical service requests for equipment under Netsure as well as the 1 year standard warranty as described within the defined service level agreement (SLA). The candidate must solve/troubleshoot customer issues within a timely manner. The candidate must have good communication skills and communicate well with the Sales team and with different offices around the globe. ). In addition, this role is responsible for assessing, quoting and fulfillment of professional service contracts as assigned. Furthermore, this role will perform as a backup to the Pre-Sales Engineer assisting the sales force with determining customer requirements, product selection, and product substitution. This is a high-pressure, self-managed and fast-paced role that is highly reactive in nature and does require on-call hours and travel.
- Provide technical and customer support per the terms of the NHR SLA and the level of support granted by the customer's service level.
- Be able to accurately and clearly document steps taken and tasks performed during the fulfillment of technical support and professional services obligations.
- Detailed product knowledge and technical details to customers regarding the capabilities and restrictions of the various Cisco Systems products, as well as the various services provided by NHR.
- Assist in guidance for sales and NetSure support staff regarding NetSure policies and suitability of equipment for coverage.
- Guidance to sales staff regarding our professional services offerings and identifying whether a particular task is covered under NetSure or professional services.
- Provide installation and configuration tasks for customers who have purchased billable professional service hours.
- Strong configuration knowledge ranging over multiple platforms in routing and switching.
- Continued education regarding different OEM's including certification requirements.
- Proven critical thinking and problem solving capabilities
- Strong analytical, investigative, negotiation, interpersonal and communicative influence
- Capable of quickly learning and understanding new technologies and be able to communicate this knowledge to staff and customers
- Excellent research capabilities
- Ability to establish priorities, work independently and as part of a team
- Ability to identify, resolve and prevent recurring problems
- Strong inventory database navigation and research skills
- Self-starter, demonstrates initiative, commitment, leadership
- Good troubleshooting skills
- Fluent in French or German
- Fluent in English
- Must provide good customer service over the telephone
Credentials and Experience
- Current CCNP Certification
- Bachelor's degree required, degree in relevant field preferred
- Proficiency in Window and Linux operating systems
- Field Experience working on a live network
- Ability to troubleshoot MPLS networks
- Good Knowledge of SNMP and experience with a monitoring platform
- Expert with Cisco IOS and strong experience with JUNOS
- Expert with Microsoft Office Products eg. Powerpoint, Excel, Word, Access
Marketing
As a valued member of the marketing team, this position will report directly to the Marketing Director EMEA & APAC and dotted line report to the Sales Director of Asia Pac. This position will be responsible for providing input into the creation of the annual Asia Pac strategic and tactical marketing plan. The plan will include, but is not limited to, regional plans for the following core areas; demand generation, (i.e., PPC, SEO, direct mail, direct email, etc), targeted programs (i.e., customer loyalty, referral, rental, replacement, etc) , targeted tradeshow/ event / sponsorship identification and planning, and awareness building. This position will be responsible for implementation of various projects as outlined in the Global annual marketing plan and as directed by the Marketing Director EMEA & APAC. Secondary responsibilities will include collaboration and creative support for other projects as deemed necessary, i.e., collateral development, advertising, etc. In addition, this position may be asked to assist with the implementation of other projects as outlined in the annual marketing plan and as directed by the Marketing Director EMEA & APAC.
This position will work closely with the other cross-functional organizations including, Sales, Business Development, Finance, Sales Operations, and Global Marketing teams.
Regional Marcom and Demand Generation
- Work at the direction of the Corporate Marketing Director in the creation and execution of regional Asia Pac PR plans, including translating and coordination of Asia Pac press releases and announcements and managing Asia Pac press events.
- Develop and execute Asia Pac targeted lead generation and other promotional marketing programs
- Management of Asia Pac email campaigns, direct marketing programs, etc.
- Coordinate and implement Asia Pac sales support collateral
- Manage translations of Asia Pac sales collateral
Trade Show Management
- Identify and manage the Asia Pac events programs such as tradeshows, sponsored events and customer events
- Work closely with the corporate trade show manager and global trade show management company in the planning and execution of all Asia Pac trade shows and events
Website Management
- Work with the Corporate Marketing Director to manage all website updates and translations.
- Identify any changes to improve the effectiveness of our website to support the Asia Pac region.
- Identify and prioritize local language content for the website.
SEO/SEM/PPC Management
- Work closely with the Corporate Marketing Director in the develop and implementation of an annual Asia Pac strategic and tactical e-marketing plan including, but not limited to the following items:
- Development of the regional strategic SEO plan.
- Development of the regional strategic PPC plan, and adjust as required to accommodate for competitive pressures.
- Work at the direction of the Corporate Marketing Director to manage the Asia Pac PPC and SEO agency(ies) and the development and execution of NHR's e-Marketing plan.
Budget Management
- Develop and manage the Asia Pac marketing budget.
- Record, track and follow the budget. If new opportunities arise, or unseen expenses are incurred then a revised budget should be proposed for possible adoption.
Vendor Management
- Manage local vendors and agencies as required. This may include translation agencies, SEO/PPC agencies, creative agencies and other agencies.
- Negotiate and manage vendor contracts as needed for outsourcing requirements.
Reporting / Tracking/ Measurement
- Develop and track project plans
- Ensure every necessary step to complete the project is accounted for in the project plan
- Clearly organize and forecast deliverables and dependencies
- Manage day-to-day tasks and have in-depth involvement to allow for early identification of potential challenges
- Manage project scope and execute change control when additional requests for features or functionality are made
- Issue, risk and change management
- Insure on-time project deliverables
- Suggests areas for improvement in internal processes along with possible solutions
- Provide weekly project status updates to management
Creative Management
- Provide regional input on the creative direction of the global brand identity.
- Manage the corporate level image guideline, i.e., color pallet, usage guide, logo guide, etc.
- Manage and/or consult on creative image elements of internal and external facing graphics.
- Willingness to be part of a high energy, enthusiastic, creative team.
- Desirable to have an advanced marketing degree with 3+ years of in developing and executing direct marketing campaigns or management and execution of other complex marketing projects.
- Strong project management skills within a cross-functional environment.
- Detail oriented and extremely organized with proven ability to establish priorities and achieve results.
- Ability to effectively work independently as well as part of team.
- Demonstrated ability to effectively communicate project status and requirements to all levels of management, ability to lead project status meetings.
- Excellent oral and written skills. Strong creative problem solving.
- Fluent English
- Functional Mandarin, Japanese and Korean a plus.
- Must be proficient in Outlook, PowerPoint, Excel and Word
- Competence with graphics applications (Photoshop, Illustrator and/or Quark/InDesign) is desirable.
- Applicants should be Singapore Citizens or hold relevant residence status.
Network Hardware Resale is in search of an experienced technology marketing professional to join our growing international organization. This individual will be responsible for implementing aggressive direct and e-mail marketing strategies to create brand awareness and generate new leads for our sales organization. The ideal candidate will be focused and enthusiastic with a track record of integrity and success in technology marketing. He or she will excel in managing multiple campaign and thrive in a high-energy environment.
The ideal candidate will have experience supporting marketing/campaign managers in the execution of on-line search, direct mail and e-mail campaigns. Hands on experience with an advanced e-mail marketing system is a must (preferably the ExactTarget’s system). Additionally, solid verbal and written communication skills will be required to interact with prospects as campaign leads are qualified and forwarded to our sales force. Tasks would also include using data from the e-mail marketing system and a web analytics tool (preferably Google Analytics) to analyze the effectiveness of each email campaign to support recommendations to improve results and the email marketing program in general.
- Use and maintenance of the ExactTarget e-mail marketing system
- Use and optimization of Google Analytics
- Segmenting customer lists into target groups
- Working with marketing campaign managers and sales reps to create various e-mail templates
- Running A/B testing to determine deliverability and maximum open, click through and conversion rates
- Running performance reports in both Exact Target and Google Analytics
- Respond to inbound phone calls to qualify leads and position our company with potential customers
- Make recommendations for improvement
- 4+ years of marketing experience with an advanced e-mail marketing system
- Proven track record of exceeding goals
- Extensive and successful phone experience
- Bachelor's degree
- Proficient in Microsoft Office products including Word, Excel and Outlook
Additional Skills Preferred:
- Knowledge of Cisco or other Network Equipment
- Demonstrated ability to build relationships within prospects as part of a lead nurturing program
- Strong communication and presentation skills
- Fluent in English
- Experience in an international environment
- Excellent relationship management skills
- Experience with CRM and/or ERP software, preferably Salesforce.com
- Existing business relationships a plus
Sales
NHR Singapore branch is seeking several Senior Sales Executives for the Singapore, Japan, Korea, India and China market who can help support the company’s commitment to building lasting customer relationships and providing extraordinary service. Network Hardware Resale offers an exceptional compensation and bonus plan that allows a successful salesperson to earn high-six-figures.
These individuals will be responsible for selling network hardware to large and mid-sized enterprises in the Asia Pacific Region. The ideal candidate will be focused and enthusiastic with a track record of integrity and success in network hardware technology sales. He or she will excel in managing every aspect of the sales cycle (prospecting, quoting, negotiating, closing, and desk administration) and thrive in a high-energy environment.
- 3 - 5 years of business to business network hardware technology sales experience
- Cisco sales experience or equivalent WAN/LAN enterprise sales
- Proven track record of exceeding annual revenue and profit targets
- 2+ years of extensive and successful (ISR) inside sales representative experience
- Bachelor's degree
- Proficient in both English and language of target market
Additional Skills Preferred
- Existing business and professional relationships in the Asia Pacific a plus
- Demonstrated ability to build "C" level executive relationships within named accounts
- Experience in planning and managing large, multi-business unit enterprise accounts
- Seasoned negotiator and strong closer
- Solid communication and presentation skills
- Cisco CCSA and/or Cisco CCNA certified
NHR Amsterdam branch is seeking several Senior Sales Executives for the German, French, Nordics, Netherlands and Eastern Europe market that can help support the company’s commitment to building lasting customer relationships and providing extraordinary service. Network Hardware Resale offers an exceptional compensation and bonus plan that allows a successful salesperson to earn high-six-figures.
These individuals will be responsible for selling network hardware to large and mid-sized enterprises in the EMEA Region. The ideal candidate will be focused and enthusiastic with a track record of integrity and success in network hardware technology sales. He or she will excel in managing every aspect of the sales cycle (prospecting, quoting, negotiating, closing, and desk administration) and thrive in a high-energy environment.
- 3 - 5 years of business to business network hardware technology sales experience
- Cisco sales experience or equivalent WAN/LAN enterprise sales
- Proven track record of exceeding annual revenue and profit targets
- 2+ years of extensive and successful (ISR) inside sales representative experience
- Bachelor's degree
- Proficient in both English and language of target market
Additional Skills Preferred
- Existing business and professional relationships in EMEA a plus
- Demonstrated ability to build "C" level executive relationships within named accounts
- Experience in planning and managing large, multi-business unit enterprise accounts
- Seasoned negotiator and strong closer
- Solid communication and presentation skills
Network Hardware Resale offers an exceptional compensation and bonus plan that allows a successful salesperson to earn high-six-figures.
- 3 - 5 years of business to business network hardware technology sales experience
- Cisco sales experience or equivalent WAN/LAN enterprise sales
- Proven track record of exceeding annual revenue and profit targets
- 2+ years of extensive and successful (ISR) inside sales representative experience
- Bachelor's degree
- Proficient in both English and language of target market
Additional Skills Preferred
- Existing business and professional relationships in the Asia Pacific a plus
- Demonstrated ability to build "C" level executive relationships within named accounts
- Experience in planning and managing large, multi-business unit enterprise accounts
- Seasoned negotiator and strong closer
• Solid communication and presentation skills - Cisco CCSA and/or Cisco CCNA certified
- Develop program to forecast, identify, manage and sell aging and defective inventory.
- Maintain product attributes (cost, part id, w/s) to ensure it's competitive and marketable.
- Forecast requirements for NIB purchasing and collaborate with buyers to arrange distribution to all 3 sites.
- Coordinate and collaborate with buyers globally to stock all our accessories and its composition across all 3 sites.
- Manage item grades and wholesale prices.
- Work together with sellers to ensure aging and defective inventory is sold.
- Collaborate with operations personnel to ensure inventory is accurate and complete.
- Enforce NHR's policies and procedures as it relates in inventory purchases.
- Improve throughput of inventory.
- Analyze vendor performance based on product returns and collaborate with vendor manager to reduce the amount of returns
- Other duties as assigned.
- Excellent understanding of NHR purchasing procedures, polices and business processes
- Strong ability to communicate and enforce policy and procedures.
- Knowledge of NHR/UNEDA policies.
- Outstanding Microsoft Excel skills.
- Must be extremely detail oriented
- Knowledge of Cisco product line.
- Excellent organization, forecasting, planning and analytical skills.
- Excellent written, phone and communication skills.
Sales Support
The position of sales assistant shall be the primary support resource for the Salesperson(s) that are assigned.
Sales/Sales Orders
- Creates sales orders per salesperson's request
- Monitors open sales orders for age, need to buy lists, & need to ship updates for salesperson
- Sends correct and complete pick tickets to warehouse in a timely manner to ensure the orders Ship according to customer's request and on schedule
- Monitors shipping progress through warehouse, communicates to salesmen issues as necessary
Customer Service:
- Follow up with email and phone call on packages shipped out daily
- Follow up with email and phone call on every replacement unit sent out
- Follow up with email and phone call on all shipping issues
Purchasing/Purchase Orders
- Creates complete & correct purchase orders based on salesperson requests to procure equipment
- Monitors their salesperson's open purchase orders (inventory and cogs) for validity, arrival date, payment
- Pro-actively ensures PO's arrive and are received as expected
- Coordinates freight logistics for incoming inventory purchases including setting up shipment pick-ups and completing international paperwork
- Develops positive vendor relationships and has a professional relationship within UNEDA
Contact manager/Entity management
- Is able to look up and enter valid Prospects, Customers, Vendors and Protected equipment sources and Activities associated with them
- Understands protection policies regarding entities, monitors entities by running regular reports & working with salesperson/team to help ensure that they maintain ownership
Accounting Assistance
- Coordinates with Finance with all late invoices and contacts customers for follow up
- Obtains invoices & signed purchase orders from vendors so that accounting can issue payment Additional Responsibilities:
- Phone coverage
- Sales policy knowledge
- Inventory responsibility
Languages:
- English (required)
- German (required)
- Any other European language (preference)
Any combination in language would be preferred as we are looking for several positions.